Privacy & Cookie Policy – SIEVAX BV

1. General

SIEVAX BV, having its registered office at 1785 Merchtem, Lt. J. De Windestraat 21, registered with the Crossroads Bank for Enterprises under the number 0649.634.437 (hereinafter “SIEVAX“, “we“, “us“, “our“) will process your personal data in accordance with applicable privacy legislation including the General Data Protection Regulation 2016/679 (hereinafter “GDPR“) and the Law of 30 July 2018 on the protection of natural persons with regard to the processing of personal data.

SIEVAX considers the protection of your privacy important. With this privacy policy (hereinafter “Privacy Policy“), SIEVAX aims to inform you as well as possible about which personal data it processes, for what purpose it processes the personal data, how long the personal data are kept, how they are secured and how you can exercise your rights in relation to your personal data.

Please read this Privacy Policy thoroughly so that you are aware of how SIEVAX processes your personal data. If you have any questions about this Privacy Policy, please contact us via the contact information you will find at the end of this Privacy Policy.

2. Processing of personal data

Personal data” means any information that can be used to directly or indirectly identify a natural person, such as a name, identification number, place and date of birth, …

The term “processing” includes any treatment of personal data and covers the collection, recording, organization, storage, updating, alteration, retrieval, consultation, use, dissemination or making available by any means, archiving, erasure and destruction of personal data.

We process personal data for various purposes, each time processing only the personal data necessary to achieve the intended purpose.

We process your personal data for the following specific purposes:

  • Attending a free webinar: To attend a free webinar, we process the following personal data on the legal basis of contract performance:
    • Name
    • Company
    • E-mail address
    • Phone number (optional)
    • IP address
  • Contact form: By filling in the contact form on our website, we may collect personal data in order to adequately handle your request and contact you on the legal basis of contract performance.We may process the following personal data:
    • Name
    • Company
    • E-mail address
    • Phone number
    • IP address
  • Reading knowledge documents: To distribute knowledge documents like white papers or toolkits, we process the following personal data on the legal basis of contract performance:
    • Name
    • Company
    • E-mail address
    • Phone number (optional-
    • IP address
  • (Direct) marketing: We may use your personal data to inform you about (new) evolutions, services and promotions via our newsletter. We only process the personal data below when you give us your consent through the contact, knowledge document or webinar form on our website:
    • Name
    • Company
    • E-mail address
    • Phone number
    • IP address

These personal data are processed on the basis of your free, specific, informed and unambiguous consent. If you no longer wish your personal data to be processed on the basis of your consent, you have the right to withdraw your consent at any time, free of charge and without any reason.

The legal basis invoked by SIEVAX is specifically indicated for each processing activity and is underlined.

3. Retention policy

SIEVAX will not retain your personal data longer than permitted by law or necessary for the purposes stated in this Privacy Policy.

The following retention policy applies to personal data processed by or on behalf of us:

  • Direct marketing: 3 years after completing the contact form, provided that a renewal of this period is possible with  your consent;
  • Compliance with our legal obligations: retention in accordance with the statutory period.

After the expiry of the periods described above, SIEVAX will anonymize or delete your personal data.

4. Security measures

SIEVAX takes appropriate and necessary organizational and technical security measures to protect your personal data from unauthorized access, use, loss or disclosure.

Both SIEVAX and the service providers processing personal data on its behalf use various security technologies and measures to appropriately secure your data. These technologies and measures are regularly tested and updated as necessary.

5. (International) transfer of data

Regarding the international transfer of personal data, we protect your data in accordance with the level of protection required by European regulations. When SIEVAX relies on processors (e.g. ICT services or marketing services) processing personal data outside the European Economic Area, the transfer outside the European Economic Area will always be in accordance with the provisions of the GDPR.

6. Cookie policy

Cookies are small text files that can be placed on your computer by SIEVAX (‘first-party cookies’) or by a third party (‘third-party cookies’) when you visit websites. They contain information regarding your use of the website. The information stored on these cookies can only be read by us or by the third party.

We use cookies and similar technologies to distinguish your usage preferences from those of other website users. This helps us to give you a better user experience when you visit our website and also helps us to optimize our website.

We us the following types of cookies:

  • Functional (or necessary) cookies: These cookies are necessary for the website to function properly. For this reason, you cannot deactivate them. Functional cookies, for example, save your language preferences.
  • Analytical cookies: These cookies are used for analytical purposes. They allow an understanding of your website usage.
  • Marketing cookies: These cookies are provided by third parties and are mainly for advertising purposes.

You can decide whether or not to accept non-necessary cookies (i.e. analytical and marketing cookies).

The table below lists the cookies we use on our website and shows how long they are stored on your device.

CookieTypeWhat is cookie used for?Retention periodThird-party access?
 _ga* Analytical Google Analytics 2 years No
 cmplz_* Functional Sievax Cookie Consent 2 years  No

7. Your rights

The GDPR grants you a number of rights in relation to personal data processed by us or on our behalf. We explain below what these rights are and how you can invoke them.

You can always contact us to exercise the following rights (provided you do so reasonably and within the legal limits):

  • You have a right to access your personal data. This allows you to check which of your personal data we are processing.
  • You have a right to correct your personal data. This allows you to correct or complete inaccurate or incomplete personal data.
  • You have a right to erasure of your personal data. This allows you to permanently delete personal data we process. We are not always obliged and in certain cases may not delete your personal data – this right only applies in the cases and to the extent provided by law.
  • You have a right to restrict the processing of your personal data. This allows you to ask us to freeze the use of your personal data, requiring all processing activities (except storage) to cease.
  • You have a right to object. This allows you to oppose the processing of your personal data for reasons related to your specific situation.
  • You always have the right to withdraw your consent when the processing of your personal data is done on the basis of your consent.
  • You always have the right to oppose the processing of your personal data for direct marketing purposes.
  • You have a right to data portability. This allows you to move your personal data from one IT environment to another in a user-friendly manner.

SIEVAX undertakes to provide a motivated answer to your request within a period of one month. Depending on the complexity of the request(s) and the number of requests, this period may be extended by two months if necessary. Furthermore, SEIVAX reserves the right to charge a reasonable fee to cover the administrative costs involved in granting the request(s).

If you do not agree with the way SIEVAX processes your personal data, you may lodge a complaint with the Belgian data protection authority at contact@apd-gba.be or via the contact details below:

Drukpersstraat 35, 1000 Brussels
Tel: +32 (0)2 274 48 00
Fax: +32 (0)2 274 48 35

8. Contact details

SIEVAX has a data protection contact point that handles all your questions or requests related to this Privacy Policy or (the processing of) your personal data.

For questions, requests, complaints, or to exercise your rights as described in this privacy notice, please contact us at info@sievax.be.

9. Changes to our Privacy Policy

We reserve the right to change our Privacy Policy at any time. However, you will always find the most recent version on this page. If the new Privacy Policy affects the way we process personal data that we have already collected, we will notify you by email.